Last updated: December 15, 2025
These are the Terms and Conditions governing the use of MokuField and the agreement that operates between You and the Company. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Early Access Platform
MokuField is currently in early access development. Features, pricing, functionality, and these Terms may change without notice. By using the Service, you acknowledge and accept this dynamic development environment.
Account - A unique account created for You or Your organization to access our Service and manage Your subscription.
Authorized Users - Individuals authorized by You to use the Service under Your Account.
Company - MokuHub LLC, 0105, Georgia, Tbilisi, Chugureti district, Mikheil Tsinamdzgvrishvili street, N 52, attic.
Customer Data - All data that You or Your Authorized Users submit to the Service.
Field Worker - An Authorized User who uses the mobile application to perform field service tasks.
Service - The MokuField platform, including the website, web application, mobile applications, and all associated APIs and services.
Subscription - The selected service tier that determines features, limits, and pricing.
Tenant - An isolated workspace where Your organization's data is securely separated from other customers.
MokuHub provides field service management solutions through our MokuField platform, including:
Early Access: Our services are in active development. Features listed above may be incomplete, under development, or subject to modification. Some features may be added or removed without prior notice during the early access phase.
By using our services, you agree to:
The MokuField mobile application provides Field Workers with:
By installing the mobile application, you authorize MokuField to:
Free Tier
Basic features with limited users on shared infrastructure
Professional Tier
Full features with increased user limits and priority support
Enterprise Tier
Dedicated resources, custom SLAs, premium support
Note: Pricing and features are subject to change. Current pricing, if available, can be found at mokufield.com/pricing. During early access, pricing models may be adjusted without prior notice.
MokuField operates on a secure multi-tenant architecture where each customer's data is logically isolated through:
Your business data is never accessible to other MokuField customers. We implement technical controls to prevent cross-tenant data access.
You retain ownership of all Customer Data you input into MokuField. We do not claim any ownership rights to Your Customer Data.
By using the Service, You grant us a limited, non-exclusive license to process, store, and transmit Your Customer Data solely for providing the Service to You.
You may export Your Customer Data at any time through the application's export features in standard formats (CSV, JSON).
The Service integrates with the following third-party providers:
Your use of these integrated services is subject to their respective terms and privacy policies. The Company has no control over third-party services.
Early Access Platform Notice
MokuField is currently in early access development. The entire platform and all features may be incomplete, unstable, or subject to significant changes without notice.
By using the early access Service, you acknowledge and agree that:
You assume all risks associated with using an early access platform. The Company shall have no liability for any issues arising from the developmental state of the Service.
We do not guarantee any level of service availability or uptime, particularly during the early access phase. The Service may experience:
For Enterprise customers, specific uptime commitments may be included in a separate Service Level Agreement (SLA), subject to availability and Company approval.
You may terminate Your Account at any time by canceling Your Subscription or contacting us at legal@mokuhub.com.
We may terminate or suspend Your access immediately if You breach these Terms or fail to pay applicable fees.
To the maximum extent permitted by law, the entire liability of the Company shall be limited to the greater of:
The Company shall not be liable for any special, incidental, indirect, or consequential damages including, but not limited to:
This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if the Company has been advised of the possibility of such damages.
The Service is provided "AS IS" and "AS AVAILABLE" with all faults and without warranty of any kind. To the maximum extent permitted by law, the Company expressly disclaims all warranties, express, implied, statutory, or otherwise, including but not limited to:
You acknowledge that use of an early access platform carries inherent risks and you assume all such risks. No oral or written information or advice given by the Company shall create any warranty.
The laws of Georgia, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.
If You have any concern or dispute, You agree to first try to resolve it informally by contacting us at legal@mokuhub.com. If informal resolution is unsuccessful within 30 days, disputes shall be resolved through binding arbitration in accordance with the rules of the Georgian International Arbitration Centre.
We reserve the right to modify or replace these Terms at any time. Material revisions will be communicated with at least 30 days' notice. By continuing to use the Service after revisions become effective, You agree to be bound by the revised terms.
If you have questions about these Terms of Service, please contact us:
MokuHub Legal Team
Email: legal@mokuhub.com
Address: 0105, Georgia, Tbilisi, Chugureti district, Mikheil Tsinamdzgvrishvili street, N 52, attic
Response time: Within 5 business days